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The intelligent phone system for modern teams. AI-powered call analytics, coaching, and insights.

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© 2026 Talkwisely. All rights reserved.

Cookies Policy

Talkwisely Platforms ("us", "we", or "our") uses cookies on the Talkwisely Platforms website (the "Service"). By using the Service, you consent to the use of cookies. Our Cookie Policy explains what cookies are, how we use them, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies, and further information about cookies.

Effective 2nd March 20225 Sections

Table of Contents

01What is a Cookie?02How We Use Cookies03Cookie Consent & Your Choices04Google Analytics & Data Retention05How to Contact Us
01

What is a Cookie?

Cookies are small pieces of text sent to your web browser when you visit a website. A cookie file is stored in your browser and allows us to recognise you on return visits and improve your experience on our site.

02

How We Use Cookies

Talkwisely uses a minimal set of cookies. We do not use advertising, targeting, or cross-site tracking cookies. The cookies we set fall into two categories:

2.1. Essential cookies

These cookies are strictly necessary for the website to function. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies and they cannot be disabled.

2.2. Analytics cookies (optional — requires your consent)

We use Google Analytics 4 to understand how visitors use our website. This helps us measure traffic, see which pages are most useful, and improve our content. Google Analytics sets cookies that collect information in an anonymised form, including the number of visitors to the site, where visitors have come from, and the pages they visited.

Analytics cookies are only loaded after you explicitly accept them via our cookie consent banner. If you decline, no analytics cookies are set and Google Analytics is not initialised during your visit.

03

Cookie Consent & Your Choices

When you first visit our website, a consent banner is shown at the bottom of the page. You can:

3.1. Accept analytics cookies

Clicking 'Accept' allows Google Analytics to load and collect anonymised usage data. Your preference is saved in your browser's local storage under the key tw-cookie-consent so you are not asked again on subsequent visits.

3.2. Decline analytics cookies

Clicking 'Decline' prevents Google Analytics from loading entirely. No analytics data is collected during your visit. Your preference is also saved so you are not prompted again.

3.3. Changing your preference

You can withdraw or change your consent at any time by clearing the tw-cookie-consent entry from your browser's local storage (Developer Tools → Application → Local Storage). Alternatively, you can clear all cookies and site data through your browser settings. Your preference will be reset and the consent banner will reappear on your next visit.

04

Google Analytics & Data Retention

Google Analytics 4 collects anonymised data such as pages visited, session duration, device type, and approximate geographic location (country/city level). It does not collect personally identifiable information such as your name, email address, or IP address (IP anonymisation is enabled).

Data collected via Google Analytics is retained for 14 months. You can also opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

05

How to Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please contact us at hello@talkwisely.io.

Have questions about this document?

Contact us at hello@talkwisely.io